Speakap Support

How do I change my primary email address

The primary e-mail address is used to login to the network. Should you want to change your primary e-mail address, please complete the following steps:

Via Computer:

  1. Login to your network or login.speakap.com;
  2. Click the gear wheel on the top right of your screen;
  3. Select More... located under My settings;
  4. In the next screen, select the menu option Contact;
    Screen_Shot_2018-01-05_at_17.15.40.jpg
  5. Add your e-mail address below Alternative email addresses;
  6. Click on the Edit button below Primary email address;
    Screen_Shot_2018-01-05_at_17.19.39.jpg
  7. Click on Send Confirmation mail;
    Screen_Shot_2018-01-05_at_17.20.57.jpg
  8. Click Done and confirm your new e-mail address via the e-mail which has been sent to you;
    When you have confirmed your new e-mail address, a new internet page will open and a pop-up will appear:

    Screen_Shot_2018-01-05_at_17.23.28.jpg
  9. Click on Edit below Primary email address;
    Screen_Shot_2018-01-05_at_17.24.34.jpg
  10. Click on Make primary to change the primary e-mail address