Speakap Support

External users.

Work in a safe environment.

Work in a safe environment by restricting access for external users to group(s) of which he or she is a member. The external user will not, for example, have access to company-sensitive information that is shared with the entire network, but can communicate efficiently with the right people from your organisation.

When regular users post an update within a group which is accessible for external users, they will be notified with a warning message. In this way, the regular user knows that they should not post company-sensitive information.

Permissions of external users

External users will have the same user experience as regular users within Speakap. However the external user will have restricted access to your entire network. 

What can external users do within Speakap?

  • Post updates in groups of which he or she is a member;
  • Only access user profiles in groups of which he or she is a member;
  • Start (group) chat with users in groups of which he or she is a member;
  • Read News items which has been posted in groups of which he or she is a member;
  • Access Files which have been shared in groups of which he or she is a member; 
  • Access Search results within groups of which he or she is a member.

What external users cannot do within Speakap?

  • Access to user profiles or groups of which he or she is not a member;
  • Start (group) chat with users of groups of which he or she is not a member;
  • Access News items, Groups or Documents in groups of which he or she is not a member
  • Access Search results within groups of which he or she is not a member.